Responsible Gaming at bcd99 —
Stay safe, enjoy the game
bcd99 believes entertainment should be enjoyed within limits. Our responsible gaming tools help you stay in control — from deposit limits to self-exclusion.
What does responsible gaming mean?
Online betting and casino gaming is a great form of entertainment — but only when enjoyed within limits. At bcd99, we place the highest importance on every player's wellbeing and mental safety. Responsible gaming means staying aware of your budget, managing your time, and never treating entertainment as a source of income.
Our platform offers a range of protective tools to help you manage your gaming experience. Setting deposit limits, taking a temporary break with a cooling-off period, or activating full self-exclusion — all options are right at your fingertips.
Remember: gambling can be addictive. If you feel that gaming is getting out of your control, contact our 24/7 support team right away. We are always ready to help in Bengali.
Age verification is mandatory
Age is verified at the time of registration on our platform. Only individuals aged 21 or above may open an account and play at bcd99.
Our protection tools
bcd99 provides the following tools to keep every player safe.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect automatically. Increasing a limit takes 72 hours to come into effect — but reducing it is instant.
Time Limits and Breaks
Enable automatic alerts or session limits after a set period of time. Activating a cooling-off period lets you take a break from your account for anywhere between 24 hours and 6 weeks.
Self-Exclusion
Feel like gaming is out of control? Activate self-exclusion — your account can be suspended for 30 days or permanently. No promotional messages will be sent during this period either.
Loss Limit
Set a daily or weekly loss limit. Once you have lost the specified amount, your account will automatically lock for that period, preventing further play driven by emotion.
Support in Bengali
For any concerns, our Bengali-speaking support team is by your side 24 hours a day, 7 days a week. Reach us via live chat or at [email protected] — our goal is to help, not to judge.
Family Protection
To prevent underage family members from accessing your account, use a strong password and always log out at the end of every session on shared devices.
Signs of problem gambling
Recognising these signs is important for keeping yourself or someone close to you safe. If one or more of the following apply, it may be time to seek help.
- Repeatedly placing bets to try to recover lost money
- Being unable to control the amount of time or money spent on gaming
- Borrowing money or dipping into savings to place bets
- Hiding the extent of your gambling from family or friends
- Feeling restless or anxious when unable to play
- Neglecting work, studies, or family responsibilities
- Turning to gaming to cope with stress or loneliness
Steps to getting help
If you recognise a problem, act quickly. Follow the steps below:
Acknowledge it
Acknowledging your problem is the first and most important step.
Activate self-exclusion
Contact bcd99 support — we will suspend your account temporarily or permanently.
Tell a family member or someone you trust
Do not face it alone — reach out to a family member or friend. Their support will give you strength.
Seek professional advice
Talk to a mental health professional. Addiction is a health issue — there is no shame in it.
Our responsible gaming policy
bcd99 is committed to every one of its players. Our key policies are outlined in detail below.
Age verification and identity confirmation
Age verification is mandatory when opening an account at bcd99. Additional identity documents may be requested for any account that raises concerns. If an account is found to be operated on behalf of a minor, it will be closed immediately and any deposited funds will be returned.
This platform is for individuals aged 21 and above only. Withdrawals will not be processed until age verification is complete.
Deposit and withdrawal limits
At bcd99, the minimum for both deposits and withdrawals is ৳500. Transactions can be made easily via bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawals are typically completed within 30 minutes to 3 hours.
Set your own deposit limit or loss limit to keep spending in check. Reducing a limit takes effect immediately.
Mindful betting habits
Gambling is a form of entertainment — not a way to earn a living. Every game is entirely chance-based, and no strategy can guarantee long-term winnings. Only bet money that you can afford to lose without it affecting your daily life.
- Play for entertainment, not for profit
- Do not play while intoxicated or in an emotionally distressed state
- Do not try to chase losses to recover money you have lost
Promotions and bonus policy
bcd99's 200% welcome bonus is available up to ৳15,000, with a 25x wagering requirement. Read the full terms and conditions before claiming any bonus.
All promotions apply as normal even when responsible gaming limits are active. No bonuses or promotional communications are sent during a self-exclusion period.
Frequently Asked Questions
Questions we frequently receive about responsible gaming.
Play safe, enjoy the game
At bcd99, we bring entertainment and responsibility together. Set your limits before you start playing and always play for fun.